Privacy Policy

KLENTIX uses personal information to provide this store, fulfil orders and help with customer enquiries.

Information we collect

When you order or contact us, we receive the information you provide, such as your name, email address, delivery and billing details, order contents and messages. The store and its service providers also process technical information needed to operate the site, maintain security and support checkout, such as IP addresses, browser details and cookies.

How we use information

We use order information to process purchases, arrange delivery, send order updates, manage returns and provide customer support. We also use information where needed for security, fraud prevention, accounting and legal obligations. If you subscribe to marketing, we use your email for that purpose and you can unsubscribe using the link in a marketing email.

Service providers

Information needed for an order may be shared with our hosting and store platform providers, payment processors, fulfilment partners including CJdropshipping, and delivery carriers. If you subscribe to our newsletter, the email service provider processes your subscription. Providers should receive only the information needed for their role; payment details are handled by the payment provider rather than sent through ordinary email.

Cookies

Essential cookies support functions such as the shopping cart, checkout, account access and site security. Other cookies may support measurement or marketing where enabled. Non-essential cookies require your consent where applicable. You can manage cookies through any consent controls provided on the site and your browser settings; blocking essential cookies can affect shopping functions.

Retention and international processing

We keep information for as long as needed for the purposes described here, including order support and applicable record-keeping requirements. Service providers may process information outside your country. Where data-protection law requires it, appropriate safeguards must apply to those transfers.

Your choices and rights

Depending on applicable law, you may request access, correction, deletion, restriction or portability of your personal information, object to certain processing, and withdraw consent where processing relies on it. Some records must be retained to meet legal obligations. You may also complain to the relevant data-protection authority.

Contact

For privacy enquiries, email info@klentix.com. Please identify your request without sending unnecessary identity documents or payment information. Last updated: 7 November 2026.